
By Nicolas Teles
Aus dem Inhalt:
- Anforderungen und Auswahl eines CRM-Systems
- Entwicklung einer CRM-Einführungsstrategie
- Gründe für einen möglichen Widerstand der Arbeiter und zugehörige Handlungsempfehlungen
Read Online or Download Customer Relationship Management (CRM). Implementierung des CRM (German Edition) PDF
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Customer Relationship Management (CRM). Implementierung des CRM (German Edition) by Nicolas Teles
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